Frequently Asked Questions

4. Prices and Payments

4.1 Can we still negotiate on the prices found in your website?

Yes, prices on our website are negotiable. Just type in your offer amount and press Send Offer. A counter offer will be sent to your email shortly.

4.2 Are delivery charges negotiable?

No, delivery charges are fixed and are non negotiable but delivery services are only recommended and not compulsory.

4.3 Do you allow paying in installments?

No, we require payment of 100% as the units will not leave our yard until they are fully paid for.

4.4 Where and how do I make my payment?

Please make your payment through telegraphic transfer (TT) to the following bank.

  • BRANCH CODE: 040026
  • ACCOUNT NO.: 090462734

A Bank Charge of $50 needs to be paid in addition to the unit and transport cost. Once the payment has been made, kindly send us the soft copy (.jpg, .pdf, .doc, .xls, .ppt files are accepted) as an email attachment or you can use the Payment Notifier function in our website. Otherwise, you may send the hard copy to our Accounts Department in Durban with tel. nos. +27-31-368-2041 / +27-31-368-2053. Please include sending both the consignee details and C&F Agent details.

4.5 How do I view my account status/statement?

After logging in, go to My Account on the main navigation menu and click on My Reports. There you will able to open your account statement report, notices, invoices and detailed stock/inventory list.

4.6 What are the Terms of Trade for Africa?

Our Terms of Trade is detailed under My Account of the Main navigation Menu.

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