Vehicle Inspections

1. Vehicle inspection
   An exterior inspection is carried out to detect dents, scratches and/or any other damage worth noting.



2. Full exterior and interior cleaning
   Engines are steam cleaned, interior and exterior cleaning done when necessary.



3. Mechanical inspections and grading
   Full time mechanics are on the premises for engine and overall mechanical inspection in fully equipped workshops.



4. Photographs for the Internet
   Vehicles' exterior front and rear views, inside, and engine room and rear compartments are photographed.



5. AutoTerminal.com seal of quality and Surveyor report
   Vehicles that meet IBC Japan export standards are given the AutoTerminal seal of quality. This seal is placed on the rear window and the checklist is placed on the front screen for arrival/pre-delivery inspection.



6. Secure and Safe Premises
   After inspection vehicles are held in AutoTerminal's secure premises prior to shipment ports in Nagoya, Osaka, Kobe, Yokohama and Tokyo.



7. AutoTerminal Africa inspect and charge all batteries prior to delivery
   In the event of a battery not taking a charge, the battery will be replaced. Thus ensuring that all units leaving our yard do so with fully operational batteries.

Guarantee

All vehicles sold by AutoTerminal.com Africa (ATAF) undergo a stringent screening process at AutoTerminal Japan's (ATJ) inspection center near the ports of Nagoya, Kobe/Osaka, and Yokohama/Kawasaki before shipment. Upon arrival in Africa all vehicles are checked to ensure the accuracy of the original vehicle description. ATAF makes every effort to make sure vehicles are inspected prior to delivery and that problems are found so that there are no surprises when the vehicle reaches the customer. ATAF inspections are meant to take the place of the customer inspecting the vehicle himself.

ATAF sales are backed by a 7-day right of return which means that if the vehicle you purchase is misquoted or inaccurately described, we'll pick up the vehicle and refund the purchase price in full subject to the conditions below.

ATAF's claim policy is not a warranty and is NOT meant to indemnify the purchaser from known problems or normal reconditioning cost and risks associated with purchasing used vehicles. ATAF has the right to refuse or accept any claim that doesn't meet the claim policy.

Claim Policy

Below is a summary of the material information regarding our claims policy:

• Bumpers, tires, brakes, clutches, CV joints, batteries, electrical, and audio accessories are not guaranteed unless specifically stipulated. The guarantee is not a warranty; it only guarantees the customer against misrepresentation of the vehicle(s).
• ATAF accepts no responsibility for any glass product or part and any stereo/sound system or part associated with the vehicle as well as any damage/corrosion/scraping associated with any alloy wheels or tires. Rust issues on Nissan 4wd's, Suzuki 4wd's, Mitsubishi Legnums and engine issues with Mazda MPV's are not covered.
• Any paint and panel damage or defect caused by transportation are claimable from the insurance company as transported vehicles are insured. There is, however, no insurance coverage on RX7's, Subaru engines, European vehicles, on airbag issues, replacement for aftermarket units, missing stereos, TV screens, GPS modules, cd stacker cartridges, aftermarket blow-off valves, aftermarket gauges, gear knobs, cargo blinds, alloy centre caps, aerials and airbag light illumination and on Ipsum and Spacio ECU's.
• Any large or noticeable problem with the transmission while the vehicle is in a parked position is claimable. Any other material transmission faults found will be at the discretion of ATAF if a claim is acceptable.
• All known factory faults or recalls with different makes and models are not claimable. There is absolutely no guarantee for vehicles with Grade 3.0 (Below average condition) and below.
• There is no guarantee if the customer personally inspects the vehicle before delivery/pick-up.
• The vehicle must not have cleared customs in the destination, we will not refund any duties payable.
• The vehicle must not have traveled in excess of 50 kms from the odometer reading at time of sale.
• The vehicle must be in the exact condition as when it was received with no modifications.
• The vehicle must be returned by the original purchaser.

Please contact your account manager for further details or email our Customer Service Center at .

Grading Scale

Condition Grading System:

• 5      Almost new to Brand new
• 4.5  Very good condition
• 4.0  Good condition to Above average
• 3.5  Average to Good condition
• 3.0  Below average condition
• 2.5  Poor condition
• 2.0  Very poor condition
• 1.0  Suspension, Engine, Transmission or Exhaust altered and modified beyond normal vehicle specifications
• 0     Vehicle has accident history

Interior Grading System:

• A Very Good Condition
• B Good Condition
• C Average Condition
• D Below Average Condition

Important Note: All grading is based on the year of the vehicle and relates to what a vehicle's condition would be expected to be given its age. For example, a vehicle less than 1 year old graded 4.0 would probably have several faults or areas that require reconditioning even though the condition overall is good as it is almost new. By contrast, a vehicle 10 years old would be expected to be in average (3.5) condition but would be in very good condition if it was graded 4.0 as it is in better condition than most vehicles of that age. The vehicle grading, both interior and exterior, do not relate to reconditioning costs. Close attention to specific vehicle details shown on the condition reports are recommended.

Condition grades are based on a comparison with a normal vehicle's condition of the same year, make, model and mileage being graded.

All grading is subjective and depends on the age and mileage of the vehicle. For example; A new vehicle with extensive scratches or dents on the outside would grade higher than a 10 year old vehicle with 100,000 kms in the same condition.

Grading should be used as a general guide but the condition notes for each vehicle should be specifically noted and reviewed prior to buying.